BANKING

• List of Authorized Institutions under the supervision of the HKMA (Excel, 230KB)
  
  

• Code of Banking Practice
  
  

• Internet Banking 
   

  • Internet Banking - Convenient & Safe 
     

  • Internet Banking - Two-factor authentication
    

• Complaints about Banks

• What to do if you have a complaint about banking products or services

• List of banks' contact persons for handling customer complaints
  (MS Word, 717KB, )

• Complaint forms

  1. For complaints related to securities or futures business of banks (PDF file, 74KB)
      

  2. For complaints about other banking products or services (PDF file, 64KB)
      

• Information Leaflet : "Fighting Crime and Terrorism: How You Can Help"  (PDF file, 911KB)
  
  

• Others
  
  

  • Non-Statutory Guidelines on Directors' Duties
    
    

DEBT MARKET

• Retail Bonds
  Frequently Asked Questions on the retail bond market
  
  

NOTES AND COINS

Hong Kong Currency

• Notes and Coins of Hong Kong
  
  

• Currency in circulation in Hong Kong
  
  

• Counterfeit identification
  
  

• New polymer note
  
  

Other Currencies

• Renminbi
  See Security Features for the renminbi on the website of The People's Bank of China at http://www.pbc.gov.cn/renminbi/ (Chinese Version)