Progress on banking complaints handled by HKMA
**********************************************
**********************************************
The following is issued on behalf of the Hong Kong Monetary Authority:
The Hong Kong Monetary Authority (HKMA) announced today (October 10) the progress on banking complaints handled by it as at end-September 2014. Banking complaints include cases concerning general banking services and conduct issues.
In September 2014, 99 cases were received and 101 cases were completed. As at end-September, the handling of 440 cases was in progress.
A table summarising the progress on banking complaints handled by the HKMA is attached.
Ends/Friday, October 10, 2014
Issued at HKT 16:43
NNNN
