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Outstanding estate management services contractors commended (with photo)
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The following is issued on behalf of the Housing Authority:

     At a ceremony held today (February 16) the Housing Authority (HA) commended various property services contractors and estate managers for their outstanding performance in managing its properties in the past year.

     Officiating at the prize presentation ceremony for the Estate Management Services Contractors Awards 2011, the Deputy Director of Housing (Estate Management), Mr Albert Lee, acknowledged that property services contractors and estate managers play a very important role in the day-to-day management of public rental housing (PRH) estates. He congratulated the award winners on their outstanding performance and encouraged them to sustain their efforts in providing quality services to residents.

     Currently, more than half of the HA's PRH estates are managed by property services agents (PSAs). Following a year-long trial of the enhanced PSA Performance Assessment System at various out-sourced PRH estates, and after consulting the PSAs, the HA implemented the assessment system in mid 2011. The system now serves as a useful tool for assessing the performance of PSAs.

     The HA organises the Estate Management Services Contractors Awards annually to acknowledge the outstanding performance of services contractors and encourage them to strive for excellence. Adjudication is based on the combined scores given by the assessment panel, feedback from the Estate Management Advisory Committees and results of random surveys conducted among PRH residents.

     In addition to the 18 awards presented to property, cleansing, security services contractors and car park operators, six new prizes were introduced this year for the Best Estate Managers in property management and maintenance. The awards went to 12 property services contractors and six estate managers. Estates managed by the winners of "Best Public Rental Housing Estate (Property Services)" include Shek Lei (II) Estate, Po Tin Estate, Ching Ho Estate, Tsz Hong Estate, Pak Tin Estate (Phases 4 & 5) and Tai Hang Tung Estate. (Please see attached table for the full list of award winners.)

Ends/Thursday, February 16, 2012
Issued at HKT 19:01

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