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Civil servants commended for quality service to public (with photos)
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    The Chief Executive, Mr Donald Tsang, extended his heartiest congratulations to the winning teams and departments of this year's Civil Service Outstanding Service Award Scheme. Mr Tsang also encouraged civil servants to continue to offer the best service with dedication and professionalism.

     In a short video at the Award Scheme's prize presentation ceremony and variety show, Mr Tsang said, "Civil servants must strive to continuously improve the efficiency and quality of service to the public. Apart from responding promptly to public needs, civil servants should strengthen inter-departmental cooperation, and adopt proactive and innovative measures to improve service delivery."  

     At the Prize Presentation Night and variety show tonight (December 2), the Secretary for the Civil Service, Mr Joseph WP Wong congratulated the winning teams and departments. He also paid tribute to all the civil servants who have been providing excellent services to the public day in and day out.

     The Civil Service Outstanding Service Award Scheme is an annual scheme organised by the Civil Service Bureau to promote a customer-oriented culture. The 2005 Scheme has been expanded to include a number of new awards. This year, the scheme has received 137 entries from 45 departments.

     Prominent local dignitaries also gave recognition to the civil service for their quality service to the public:

* Dr Leong Che-hung, member of the Executive Council and Chairman of the Elderly Commission, complimented civil servants for their "dedication", "perseverance" and "selflessness" in serving the public.

* Dr Victor Fung, Chairman of the Li & Fung Group, said the civil service played a vital role in maintaining Hong Kong's long-term competitiveness in the international arena.

* Entertainer Jacky Cheung also commended civil servants for their efficiency, dedication and unfailing service to the public.  

     The following is the list of winners for the Departmental Award:

1.   Service Enhancement Award ¡V to give recognition to departments for continuous improvement in service delivery.

Service Enhancement Award (Large Department)

Prize                       Department
-----                       ----------

Champion                   Immigration Department
1st runner-up              Hongkong Post
2nd runner-up              Hong Kong Fire Services Department
Merit Award                Hong Kong Police Force
Merit Award                Water Supplies Department

Service Enhancement Award (Small Department)

Prize                       Department
-----                       ----------

Champion                   Hong Kong Observatory
1st runner-up              Land Registry
2nd runner-up              Companies Registry

2.   Partnership Award ¡V to give recognition to departments that have succeeded in achieving notable service enhancement through collaboration with other departments (voted by members of the Legislative Council and the District Councils).

Prize           Project Name         Department
-----           ------------         ----------

Champion        Co-ordinated         Buildings Department,
                Maintenance of       Electrical and Mechanical
                Buildings Scheme     Services Department,
                                     Environmental Protection
                                     Department, Food and
                                     Environmental Hygiene
                                     Department, Home Affairs
                                     Department, Hong Kong Fire
                                     Services Department,
                                     Water Supplies Department

1st runner-up  PayThruPost           Hongkong Post, Department
                                     of Health, Food and
                                     Environmental Hygiene
                                     Department, Inland Revenue
                                     Department, Rating and
                                     Valuation Department,
                                     Student Financial
                                     Assistance Agency,
                                     Television and
                                     Entertainment Licensing
                                     Authority, The Treasury,
                                     Water Supplies Department

2nd runner-up  Joint Operation       Hong Kong Fire Services
               in Putting Out        Department, Civil Aid
               Vegetation Fire       Service, Government
               on Lantau Island      Flying Service

3.   Best Public Image Award ¡V to give recognition to departments with the highest number of votes from the public through telephone survey.

Prize                       Department
-----                       ----------

Champion                   Hong Kong Fire Services Department
1st runner-up              Hong Kong Police
2nd runner-up              Hongkong Post

     The Prize Presentation Night and variety show is the grand finale of the Outstanding Service Award Scheme. Radio Television Hong Kong (RTHK) will produce a one-hour programme capturing the highlights to be broadcast on Television Broadcasts Limited (TVB) Jade tomorrow (December 3) at 7pm.

     RHTK Television Division has also produced the "Outstanding Departments Gala Show" featuring exemplary services of the award-winning teams and departments. Stay tuned for the second episode to be broadcast on TVB Jade this Sunday (December 4) at 7pm.

     The above two television programmes will also be broadcast simultaneously at "RTHK On Internet" (http://tv.rthk.org.hk/) and available at "Program Archive" at http://www.rthk.org.hk.special/outstandingaward2005/.

     For more details of the Outstanding Service Award Scheme 2005, please visit the Civil Service Bureau's website (http://www.csb.gov.hk).

Ends/Friday, December 2, 2005
Issued at HKT 21:30

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